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Rehrig Pacific Expands All-Plastic Commercial Container Production to Midwest and Southeast Regions
LOS ANGELES, CA -- March 17, 2007 - Rehrig Pacific introduces Bottle Armor - a simple and reliable innovation solving water bottler's "leaker" problem. Revolutionizing the home and office delivery (HOD) business, Bottle Armor provides water bottle transit safety that can translate into millions of dollars in savings for bottlers each year. Historically, large format water bottles were individually packaged in wooden crates and manually loaded onto trucks for delivery. Today's high-speed filling lines demand robotic loading of multi-bottle racks to achieve required through-put speeds to meet growing customer demand. While times have changed, the challenge of bottles degrading while in transit has not. Even as metal racks are being replaced by somewhat more forgiving plastic racks, bottlers still face the all too common problem of "micro holes" which occur when bottles are allowed to bounce up and down in the racks. These "micro holes" create the environment responsible for "leakers," which ultimately result in wet carpets, damaged flooring, and unhappy customers, not to mention the lost product and equipment damage. Bottle Armor's primary value is its ability to hold and cushion the bottles in place during transit, eliminating the primary environment that causes bottle failure. Bottle Armor utilizes compressed air and inflatable rubber bladders to block and brace 3 and 5-gallon water bottles, simply and reliably. According to Andrew Wiseman, Director of New Product Development, "Bottle Armor is uniquely positioned to increase bottler's earnings by drastically reducing their bottle mortality, while increasing operational efficiency and customer satisfaction and retention. Rack and truck maintenance costs are greatly reduced as a result of securing the bottles. Most importantly, Bottle Armor also contributes to creating a safer working environment for employees, especially the route drivers." Will Rehrig, President, commented that "Rehrig's Food & Beverage business group will be prepared to start supplying the industry in time for their upcoming buying season. Bottle Armor represents a significant international opportunity as well. Currently, Rehrig is reviewing the water markets in Asia, Latin America and Europe for direct sales and licensees." Please contact Rehrig Pacific for compelling test data to help you evaluate if this technology is right for you. Remember, "Bottles that don't bounce... don't break!" Environmental Industry Insights from Rehrig Pacific LOS ANGELES, CA -- January 25, 2007 - Measuring customer loyalty is a key tool used to gauge overall customer satisfaction and a pivotal metric in quantifying customer equity - the value to the company of its customer base. As most know, the financial impact of bad word of mouth can be devastating as reflected in this commonly heard statement, "If I got bad service, I'd probably be like everyone else and complain to everybody, it's human nature." In the effort to provide its customers with world-class customer service, Rehrig Pacific's Environmental Group retained an independent third-party strategic marketing firm, Richmond, Virginia-based Beckett Advisors, to understand customer satisfaction with, and perceptions of, Rehrig's Environmental products and services. Mike Schwalbach, National Environmental Manager, is pleased to share that the Customer Survey indicates Rehrig's Environmental products/service Customer Loyalty Ranking is 8.6 - very close to world-class levels of a 9-10 ranking. In the words of one customer from the City of Tyler, Texas, "I can't think of anything that needs to be improved. I'd much rather use Rehrig than others because their product is better and their service is very good." Rehrig Pacific vs. The Competition To gain insight on how to better manage customer's expectations, the survey drilled down further to determine if Rehrig Pacific's Environmental products/services value proposition was in line with what customers wanted and to identify how its products ranked versus the competition. Following are the Customer Survey results of Rehrig Pacific's performance rankings on key competitive metrics compared with the measured Industry Standard (5 being the best; 1 being the worst):
Rehrig Pacific has been helping companies handle and transport a diverse range of products for more than 90 years. The Los Angeles-based company is an international company with licensees worldwide offering an ever-expanding product line that includes returnable plastic crates, carts, and pallets designed for handling, storing and transporting products in the agriculture, bakery, beverage, dairy, environmental and materials handling marketplaces. Seven Pallet Purchase Terms You Need To Know To Capitalize On Your Plastic Pallet Purchases LOS ANGELES, CA -- January 19, 2007 - According to one veteran DC Manager, "when you're responsible for answering to so many people involved in the plastic pallet purchase decision, there's no worse feeling than receiving your major pallet delivery that was ordered incorrectly due to a seemingly minor miscommunication about what we needed." Considering the human resource dynamics that are shaping the Material Handling industry today with 25-30% annual employee turnover, employees increasingly wearing several hats, and managers becoming responsible for an ever-widening variety of functions from transportation to equipment to HR, the value of clear and effective communication has never been so important - or so costly. Depending on the size of the company, the plastic pallet purchase process can encompass several departments and, depending on the number of hats they're wearing, may also include several employees, of various skill sets and product knowledge, along the way. Other groups or operations may try to assign specialists responsible for specific elements of the buying process or the entire purchase decision may begin and end with you. The first step in capitalizing on your plastic pallet purchase vocabulary is to be clear about the terms you're using to describe your needs. To effectively strengthen the buying power of skilled veterans, and empower new employees just joining the industry, we consulted Rehrig Pacific's team of Material Handling Sales Specialists to identify the Top Seven Pallet Purchase Terms You Need To Know to maximize your next plastic pallet purchase - and minimize your chance of paying for an incorrect order due to a misunderstanding of your needs during the buying process. Top Seven Pallet Purchase Terms You Need To Know
Rehrig Pacific Company 4010 E. 26th Street Los Angeles, CA 90023 USA Phone: (800) 421-6244 (US) Phone: (323) 262-5145 (International) Fax: (323) 269-8506 Contact Us Return to Pallet Home Page |
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