Service Verification

I have twenty-six years’ experience in this work. I like my job, all the time.

All the kids, they run to tell me “hello!” When I get out, I get a high five.

A waste recycling hauler needs visibility for their assets. Service verification is the ability to know when your container is serviced, picked up, or tipped by the hauler.

That sensor right there is counting each can to let them know that we’re picking them up.

The hardware is a simple RFID reader that mounts in the truck to read all RFID tags that are within our containers. When the trash can is not out, we push the button and send it to the office.

This makes more people more honest, more frequently. It keeps dispatchers accountable. It introduces accountability on the part of the customer that you haven’t seen in the past.

The data we collect allowed some of our customers to reduce the total number of routes they need to service their customers. Generally, we collect asset and truck details such as serial numbers, date and time stamps, and lat & long, which allow us to calculate and set our rates, participation rates, and route totals.

Every day we’re discovering new systems for the work. It’s keeping touch with every can and every recycling can and lets them know that we’re going to each can at each house and counting them.

Their productivity isn’t being damaged by having to break route and go pick up a can that they know they already serviced.

Whenever you save them an hour by not having them retrace the steps, then, yeah, they like the heck out of that.