Rehrig Pacific’s Service Request Website provides your residents with a user-friendly interface where they can seamlessly submit service request forms, both for roll-out cart maintenance and bulky item pickups. The ability to complete this process digitally increases customer satisfaction and reduces inefficiencies inside your organization. The form also submits information directly into the Vision system.

Details

Custom Website Development

Customized website design for seamless interface for the resident

Residential Information Authentication

• Address (street name, number, suffix, and unit number)
• Phone number

Service Type Options

• Delivery
• Repair
• Swap
• Remove
• Bulk

Work Order Number Request Generator

Displays current status of request
– New
– Closed
– Date Stamp

Cross Platform Content
& Advertising Campaigns

Offering a complete marketing and communication solution, Rehrig Pacific will provide collateral to explain the process to the resident. The resident will be instructed to not call or email, but rather fill out a quick request online, for anything from cart repair to bulky item pick up.

To communicate this new service to the resident, Rehrig Pacific will deploy a location-specific digital media campaign to target residents with messaging regarding this new service offering.

Rehrig Pacific's Service Request Websites enable residents to receive service alerts through our Communication Notification Service.