R-Connect: Instant Information With One Scan
R-connect transforms carts and other assets into accessible digital touchpoints. With a quick QR code scan, residents can identify an asset, explore product and program information, and connect with the appropriate service-request channels, all without downloading an app, creating an account, or searching the web.
A Digital Experience Built Around the Community
Municipalities can use R-connect to create and update interactive microsites with relevant content, forms, links, videos, and contact options. The platform supports real-time content updates and can evolve alongside the community, helping municipalities keep residents informed as programs and resources change.
A Unique Connection Between Assets and Information
Rehrig Pacific is currently the only provider offering this integrated QR code experience, which can be deployed in under 60 days.
Put Information in Residents’ Hands
Give residents instant access to asset details, product information, disposal guidance, and answers about what belongs in each container.
A Better Resident Experience
Provide faster answers, greater transparency, and convenient self-service access to information, support resources, and service-request channels.
Make Assets Smarter and Easier to Manage
Identify what an asset is and where it belongs while improving communication and supporting more efficient operations.
User-Friendly Microsites for Clear Communication
Residents can scan a single QR code to get information, product details, educational resources, and service-request options. There is no need to download an app, create anaccount, or search online.
Connect Residents to the Information They Need
R-connect gives residents direct access to municipality-specific information at themoment and location where it is most relevant.
Service Requests
Connect residents to the appropriate channels to request cart repairs, report missed collections, order new carts, or address other service needs.
Waste Collection Schedules
Provide quick access to current pickup schedules, collection days, holiday changes, and other timing information.
Step-by-Step Walkthroughs
Guide residents through common processes, such as submitting a request, preparing materials, or using a cart correctly.
Video Demonstrations
Share helpful videos that explain proper cart use, recycling guidelines, service-request processes, and more.
FAQs and Instructions
Give residents convenient answers to common questions about carts, collection programs, recycling, organics, and waste disposal.
On-Demand Communication
Connect residents directly with municipality-or hauler-provided phone and chat support options.
Additional Municipal Links
Direct residents to related programs, departments, forms, resources, and community information.
Social Media Connections
Provide easy access to municipal social channels for timely announcements, reminders, and program updates.
More Control, Visibility, and Flexibility
R-connect gives municipalities the tools to manage digital content, strengthen communication, and better understand how residents interact with carts and services, all without replacing existing operational systems.
Manage Communication
Create and update microsites in real time, using email, SMS, calls, and notifications to connect residents, municipalities, and haulers. Share information and manage service requests without changing existing IT systems.
Consistent Digital Resource
Keep the digital experience connected to the cart throughout its service life, with the flexibility to update information when programs, haulers, suppliers, or service providers change.
Greater Program Visibility
Use dynamic QR codes, reports, CSV exports, and API integrations to track platform usage, resident needs, service requests, and cart performance.
Support Security Requirements
Provide a consent-based digital experience built with privacy in mind and supported by SOC 2 Type 2 certification and CCPA/GDPR considerations.
See What One Simple Scan Can Do
Discover how R-connect can help your municipality improve communication, increase asset transparency, and create a more convenient experience for residents.
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