How the Duo Lift 2.0 Improved Safety, Speed, and Retention Across Six Facilities
As operations expanded across multiple facilities, delivery complexity grew rapidly for a large regional beverage distributor. With several approaches in place, consistency became harder to maintain, and performance varied from site to site. At the same time, labor challenges put added pressure on driver availability and retention, underscoring the need for a delivery model that supports long-term driver satisfaction.
The team took a hands-on approach, including the Duo Lift 2.0, Duo Merchandisers, and Duo pallets, supported by best practices for warehouse picking, driver training, and ongoing maintenance and coaching. With the new standard in place, delivery time, maintenance, and routes were reduced. Driver retention and satisfaction scores increased, and the program achieved ROI in under 18 months.